Last updated: 17 October 2026
Anthracite Design (“we”, “us”) is a design business operated by Marco Cappella. This policy explains how we collect, use and store personal information when you visit our website, submit an enquiry, or complete a form through our advertising.
What we collect
When you contact us, we may collect your:
Name
Email address and phone number
Business name and your position or title
Messages and details about your enquiry
We collect this through our website forms, Meta (Facebook and Instagram) lead forms, and email.
How we use it
We use your information to respond to your enquiry, provide a quote, and deliver design services. We don’t sell your personal information.
We don’t currently send marketing emails. If we start, we’ll only do so with your consent, and you’ll be able to unsubscribe at any time.
cookies and tracking
Our website uses the Meta Pixel, which collects information about how visitors use our site (such as pages viewed). We use this to measure and improve our advertising. You can limit tracking through your browser settings or your Facebook ad preferences.
Who handles your information
To run our business, your information may be handled by:
Meta, which provides our lead forms and advertising tools
Framer, which hosts our website and processes website form submissions
Google (Gmail), which handles our email
These providers may store information on servers outside Australia, including in the United States. We only share what’s needed to provide these services.
Storage and security
We take reasonable steps to protect your information from misuse, loss and unauthorised access. We keep it only as long as we need it for the purposes above, or as the law requires.
Your rights
You can ask to access, correct or delete the personal information we hold about you, or ask us to stop contacting you. Email marco@anthracitedesign.com.au and we’ll respond within a reasonable time.
If you’re unhappy with how we’ve handled your information, contact us first. You can also complain to the Office of the Australian Information Commissioner at oaic.gov.au.
Changes to this policy
We may update this policy from time to time. The latest version will always be on this page.
contact
Anthracite Design
marco@anthracitedesign.com.au